Former Product Manager at Navori Labs

Independent Navori QL Consulting
for Setup, Training, and Support

Six years inside the product team, now independent. I help organizations plan, launch, and optimize QL deployments, including implementation, role-based training, workflow design, and ongoing support. Trusted by Navori to deliver training and implementation support directly to their clients. Senior-level guidance from someone who worked on the platform, paid for outcomes delivered.

Navori QL Consulting

Setup, training, and optimization for teams running QL digital signage networks.

  • QL setup and implementation consulting
  • Role-based training for admins, editors, and IT teams
  • Workflow design, templates, and data feed integrations
  • Platform audit, optimization, and ongoing support
Who these services are for…
You need an independent consultant to lead setup and implementation
Your team needs role-based training for admins, editors, or IT staff
You are scaling QL from a pilot into a multi-location or enterprise rollout
You need a Navori-specialist consultant to audit and optimize an existing deployment
Service Areas

Navori QL Setup, Training, and Everything After.

Whether you are launching a first deployment, replacing a messy setup, or improving an existing network, every engagement is tailored to your team, infrastructure, and content workflows.

Setup and Implementation

Get the environment configured correctly from the start. I handle server architecture, security, and the initial build so your team can focus on content and operations from day one.

  • Server and cloud environment setup with proper security and access controls
  • Player registration, display grouping, and network architecture
  • Content zone layout design optimized for your screen locations
  • Integration with data feeds, calendars, social media, and third-party sources

Training for Admins, Editors, and IT Teams

Comprehensive training designed around your team's actual roles and workflows, not generic click-through demos. Remote and onsite sessions available for admins, content editors, and IT staff.

  • Admin training covering user management, permissions, and system settings
  • Content editor training for scheduling, playlists, and template management
  • IT-focused sessions on player management, monitoring, and troubleshooting
  • Custom training materials and documentation for ongoing reference

Workflow Design and Content Strategy

The platform is powerful, but only if your content workflow matches your organization's actual needs. I design approval flows, scheduling logic, and content strategies that keep screens fresh and teams efficient.

  • Content approval workflows tailored to your organizational structure
  • Scheduling strategy for dayparting, location targeting, and playlists
  • Template systems that maintain brand consistency across all screens
  • Content calendar planning aligned to your business rhythm

Audit, Optimization, and Ongoing Support

Already running QL? I audit your current setup, identify performance gaps, and help you get more from the platform you have already invested in.

  • Full platform audit covering configuration, workflows, and content performance
  • Network health checks and player performance monitoring setup
  • Scaling guidance for multi-location and enterprise rollouts
  • Retainer-based support for ongoing troubleshooting and optimization
How Engagements Work

A Structured Process, Not a Retainer Trap.

Every engagement follows the same four-phase rhythm so you know exactly what you are getting, when you are getting it, and what it costs before work begins.

1

Discovery Call

Free 30-minute call to understand your deployment, your team, and what you are actually trying to fix. No pitch, no pressure. If I am the wrong fit, I will tell you and point you somewhere better.

2

Scope and Proposal

A written proposal with fixed deliverables, timeline, and cost. No hourly creep, no scope ambiguity. You see the plan, you approve it, then work starts. If scope changes mid-engagement, we agree the new number before anyone does anything.

3

Delivery

Implementation, training, audit, or optimization, depending on scope. You get a single point of contact, weekly updates, and docs your team can use after I am gone. Remote by default, onsite for enterprise rollouts when it makes sense.

4

Handoff and Support

A written handoff covering everything built, every decision made, and the runbook for your team. Optional retainer for ongoing support, troubleshooting, or a second pair of eyes when something breaks at 2am the night before a product launch.

Why Work With Me

Deep Product Knowledge.
Independent Consultant.

I know this platform inside and out, from deployment architecture down to the small UX details that trip up new users. You get an experienced Navori-specialist consultant focused entirely on getting more out of your deployment.

Book a Discovery Call

6 Years Inside the Product Team

I spent six years at Navori Labs across multiple roles, including product manager. I know the platform's strengths, its quirks, and the best practices that never make it into the documentation. That means faster setup, fewer mistakes, and training that reflects how the software actually works.

Outcome-Based Engagements

I work directly with operators and resellers on fixed-scope engagements, paid for the work delivered. That keeps every recommendation anchored to your deployment, your team, and what will actually get more out of the platform you are already running.

Training That Sticks

Training sessions are built around your team's actual roles and workflows - not generic click-through demos. Every session is customized so admins, editors, and IT staff leave confident, not overwhelmed.

The Background

17 Years in Digital Signage.
Hands-On With Navori QL.

Six years inside the product team, including time as product manager, gave me a view of how the platform is built and how customers actually use it day to day.

That insider experience is what you are hiring. I contributed to the product roadmap during a period when QL was expanding its enterprise architecture, so I understand why certain design decisions were made and how to work with them rather than around them. I have delivered deployments across retail, corporate, healthcare, and education, and I know which configurations look stable at 10 screens and start causing problems at 200.

In practice, most of what breaks in a QL deployment is not the software. It is a permission structure built by someone who read the documentation but had never run a live network. A data feed that worked in the demo and has been serving blank slides for months because nobody was watching. Training delivered at launch and never repeated after the original admin left. I have seen all of those, in networks of every size. That combination of inside product knowledge and hands-on deployment experience is what you are actually buying.

Whether you need senior-level help with initial implementation or ongoing training for a growing team, every engagement is scoped to your specific deployment, not a one-size-fits-all playbook. Based in Montreal and serving clients across North America, I am also well-versed in the bilingual content and compliance requirements that come up for operators in Quebec. For context on the local market, see the digital signage Montreal guide.

What's Included

What you get from an independent consulting engagement

  • QL setup and implementation tailored to your infrastructure
  • Remote and onsite training for all roles
  • Workflow design, templates, data feeds, and governance support
  • Platform audit with prioritized optimization recommendations
  • Scaling guidance for multi-location and enterprise deployments
  • Fixed-scope engagements with clear deliverables and outcome-based pricing
For Operators Already Running Navori

Enhancing Your Existing Navori Deployment

Most networks running Navori today are using a fraction of what the platform can do. Many of the features that drive real operational gains, from data-driven content to multi-zone composition to centralized monitoring, are already included in the license. The work is making them part of how your team operates day to day.

Activate Capabilities You Are Not Using Yet

I review what your deployment is doing today versus what it could be doing, then design a roadmap to roll out the high-value features first.

  • Audience-aware playback, dayparting rules, and conditional content triggers
  • Multi-zone layouts and template systems that scale across locations
  • Data feed integrations: weather, inventory, POS, calendars, social
  • Centralized monitoring, proof-of-play, and player health dashboards

Scale Your Deployment Without Rework

Adding more screens, more locations, or more content owners exposes every shortcut in the original setup. I help you scale cleanly so the next 100 screens behave like the first 10.

  • Permission and role structures designed for multi-team content operations
  • Player grouping and content distribution strategy for multi-location rollouts
  • Content governance frameworks: approvals, expiry, brand consistency
  • Network architecture review before you order the next batch of hardware
For Navori Resellers and Partners

Extend What You Can Deliver to Your Clients

Resellers and integrators do not always have spare bench depth for advanced QL work, especially when client demand spikes or a complex project lands outside the standard playbook. I work behind the scenes for resellers and partners, delivering specialist services under your brand or alongside your team.

Training and Implementation Capacity

Outsource client-facing training and implementation work to a former Navori product manager. Available as overflow capacity, named-resource engagements, or white-label delivery.

  • Remote or onsite training delivered to your client's team
  • Implementation support for complex multi-location rollouts
  • Senior-level discovery sessions for prospects you want to win
  • Written deliverables your team can reuse with future clients

Specialist Work Outside the Standard Scope

When client requests touch advanced workflow, custom integrations, or post-launch optimization, I can plug into your project team and deliver the specialist piece without disrupting the rest of the engagement.

  • Advanced workflow design and content-operations consulting
  • Data feed and third-party integration scoping and delivery
  • Platform audits for inherited or underperforming client deployments
  • Strategic guidance for partners scaling their Navori practice
FAQ

Common Questions About This Engagement

Yes. Remote sessions are available for teams of any size via video call with screen sharing in your live environment. Onsite training is also available for larger teams or complex multi-location deployments.
Absolutely. Enterprise rollouts have unique requirements around network architecture, permissions, content governance, and IT integration. I help design and implement a configuration that scales from pilot to full rollout without the rework that comes from getting the foundation wrong.
Many clients come to me after their deployment is live but underperforming. I start with a platform audit covering configuration, workflows, player health, and adoption. From there I deliver prioritized improvements and can implement them directly or train your team to handle them.
I spent six years at Navori Labs in multiple roles, including product manager, before going independent. That gives me platform knowledge that goes well beyond a certification. I work independently now, so recommendations are based entirely on what is best for your deployment. With 17 years in digital signage and hands-on delivery across retail, corporate, healthcare, and education, you are getting depth that a certification alone does not provide.
The same three things, in different combinations. Player monitoring is usually the first gap — teams do not know screens are offline until someone physically notices. Content governance is the second — playlists and scheduling rules set up at launch that nobody has reviewed since, still serving outdated content nobody authorized. And permission structures are almost always either too flat or too locked down, with content editors either unable to do their jobs or able to accidentally overwrite things they should not touch. None of these are QL problems. They are operational and setup problems that the right foundation prevents.
Most existing Navori deployments are using a fraction of what the platform can do. I help operators activate capabilities already included in the license, including audience-aware playback, advanced workflow, data feed integrations, and centralized monitoring. The work is making those features part of how your team operates day to day, not adding software you do not already own.
Yes. Resellers and integrators bring me in as overflow capacity, as a named specialist on complex projects, or to deliver client-facing training under their brand. The arrangement is flexible. The goal is extending what you can deliver to your clients without growing headcount for work that may not repeat.

Get More From Navori QL.

Whether you need Navori digital signage setup from scratch, training for your team, or optimization of an existing deployment - let's talk about what your network actually needs.